Rod and Joe were awesome ! They were right on time and prepared to install our garage doors and openers. They were respectful of our property and genuinely concerned how the installation of the garage doors/openers would look. They didn't…
read moreHi Michael,
Thank you for the wonderful review! Rodion and Joesph are an awesome team and true assets to our company. We will make sure they get the recognition they deserve!
The 2 young men, Rod and Joe just finished swapping the garage opener and I was very pleased with their work. They both worked quickly, and efficiently. In between, they patiently answered all my questions and shared tips on the care and …
read moreHi Doug,
Thank you for the great review! Rodion and Joesph are a great team! We will make sure they get the recognition they deserve.
Garage door had a left cable fray and caused a code 4-1 (excessive force detected). Performance came out at first available appointment and replaced cable and worked with me on repair cost, as it was outside the 1 year new home warranty, …
read moreHi Don,
Thank you for the great review! We are happy to help with your garage door service!
Performance Sales and install crews are top notch! I have worked with them for many years as a homebuilder and my personal needs. They offer great quality and fair price garage doors . The crews do a careful and skillful install. Warranty …
read moreThank you for the great review Frederick! We are happy to have you as a long time, loyal customer!
I damaged my garage door and broke a window on it. Performance B. P. staff was very understanding of my safety concerns with a broken glass and made sure everything was fixed the same day. I am very grateful and highly recommend this …
read moreHi Fulya,
Thank you for the great review! We are happy we were able to that glass replaced for you!
The team at Performance Building Products was very helpful. We spoke with Tony on the phone who was able to schedule a next-day appointment for a crew to look at our garage door as one of the sensors was no longer working. Matthew completed…
read moreThank you for the great review Zoey! We are happy Tony and Matthew were able to help you get your garage door working again!
Performance did an excellent job when we were needing a whole new garage door system. They were timely, had great communication, were professional and were even willing to come back to the house after install to help us program our keypad …
read moreThank you for 5 star review Erin! We are happy to hear you are enjoying your new garage door!
Andrew was so kind and professional when Installing our new garage motor last week. He is extremely reassuring and trustworthy at what needs to be repaired, and Dave in the office is extremely friendly and prompt with estimates and …
read moreThank you for the great review Shannon!
We are so happy to be able to help you out. Andrew and Dave are true assets to our company. We will make sure they get the recognition they deserve!
Traded with $1000 in my wallet after seeing so many testimonies and recommendation here on Facebook about Mr. Ethan Payne after mining and trading in my account. I opened my wallet and got a profit of $10,500 in 7 working days made my …
read moreThis morning the garage door cable became wrapped around the torque master unit. Door was stuck open. Called PBP in Redmond and they sent JT to my house on his way to another install. He repaired the issue in about 30 minutes. Thank …
read moreWe are happy we could help. Thanks for the 5-star review.
Joey serviced our garage door yesterday as part of a warranty condition with our newly built home and not only corrected an existing problem but completely inspected the door and added extra details for a stronger and longer lasting door. …
read moreHi Frank,
Thank you for the great 5 star review! Joey is a great asset to our company and we are so happy to hear he did such a great job for you! Thank you so much for your business!
Joey is the absolute model when it comes to customer service. To be honest, we were skeptical when it came to PBP because it took awhile for them to fix our garage door. But Joey changed our mind. He was knowledgeable, on time. And so very …
read moreHi Annette,
Thank you for taking your time to let us know you are happy with the service you received and that we did a good job. So happy that Joey was able to fix your issue!
Excellent customer service !
Our older outside keypad would not light up. I replaced the battery but no luck. A call to Performance Building Product is all it took. They had a genuine Liftmaster keypad that took 5 minutes to program. …
read moreHi John,
Thank you for the awesome review! We are so glad we could help with replacement of your keypad. Please reach out if you need anything in the future.
My wife and I have been getting our one-year inspections done on our house We were having some issues with our garage door, so Lennar arranged for service. Andrew from Performance Buidling Products was here this morning to check out our …
read moreHi Tony,
Thank you for the great review! We are pleased to hear Andrew was a great help to you. He is a true asset to our company! Thank you for your business!
Dave and the team of installers were knowledgeable and efficient, explained the steps of the install all the way through. Cleaned up inside the garage, and explained the garage opening controls! I have no doubt I will recommend this …
read moreHi Gene,
Thank you for the great 5 star review! We are happy to hear that Dave and our installers were able to get you set up with your garage door. Thank you for you recommendations and for being a great customer!
I just wanted to say I was impressed by Justin. He actually listened to my description of the issue and was able to get things addressed – even over the phone. Thank you !
Hi Patrick,
Thank you for the great review! I'm happy Justin was able to help you with your garage door issues. He is a true asset to our company!
Fast installation of my OEM operation spring after it had blown apart. The installer was quick to install the new one, realizing my tracks weren’t properly aligned he realigned them and switched out my OEM sensors for new ones…all for the …
read moreHi David,
Thank you for the wonderful review!
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She guide me through the process and I got my profit on my …
read moreGood work deserves a good recommendation I saw testimonies from several people on this page talking about Mrs. Clarice Haynes and I also decided to give it a try if I would share mine also. I made an investment of $500 with her and got $…
read moreMy service technician was fast, efficient and very very knowledgeable. He made sure everything worked and gave me added information about my battery backup if my power goes out. The receptionist was fantastic as was Tony in service. He …
read moreThank you Linda for the great review!
Both crew's were very professional and knowledgeable. Got the work done in a timely manner. Would highly recommend. Thank you for your the great job you and your team did.
Hi Dan,
Thank you for taking the time to leave an awesome review! Glad we were able to get your garage door spring replaced and get you back up and running. Have a great day!
Absolutely recommended this company for garage doors and warranty services, they took care of our needs in no time. Great service and professional staff. They really make us a happy costumers.
Hi Alexis,
Thank you for the great review. We appreciate you taking your time to let us know we did a good job!
Just want to say Thanks again for coming out and efficiently taking care of a tricky chimney leak. Good to find a company I can really depend on.
Would not recommend. They charged us 289.99 for just coming over too see our garage. The service technicians said that they would refund us as they didn't do anything. When we called the office they said they couldn't do that because they …
read moreGood Morning, Rosa,
I appreciate you taking your time to bring your experience to my attention. We do have a standard chargeable rate that is due when our technicians are dispatched to a job-site for service/evaluation. The on-site evaluation, we completed, found that you had a broke spring. It is our procedure to apply the evaluation amount you paid to the final invoice to complete the job. You elected to go with a 3rd party instead.
We have been in business since 1992, and pride ourselves on our professionalism, transparency, and quality customer service. I will be reaching out to you this afternoon to see if we can come to a compromise that satisfies your expectations.
The folks at Performance Building Products have always been kind and professional and they even keep your budget in mind. I am a 60 something year old veteran and would highly recommend Performance Building Products. You can’t go wrong …
read moreHi Tony,
Thank you for the great review! We are happy to help!
We are grateful to have had an advocate helping us get a “Pandemic era” garage door from Performance! They went the extra mile for us updating us which freight car our door was sitting in with the shipping crisis in America. As soon as they…
read moreHi Donna,
We are so happy we were able to help you with your project! Thank you for taking your time to leave such a wonderful review!
They did a great job.very pleased.will recommend you to others.
Very great experience. Knowledgeable courteous and professional sales team and installers. Installers are fast and detail. Ensured that all questions are answered before they left and also very tidy in all parts of install.
Hi Matt! Thank you for the great review! We are so happy that we were able to help you with your garage door needs.
Always super helpful and friendly! They go above and beyond to get the job done right! Great customer service, easy to get an appointment, they always call ahead and are on time! They've helped us multiple times over the years with our …
read moreHi Aaron, thank you for the great review! As well as choosing us to help you with all your garage door needs!
Visit PBP's office, and you'll be amazed by the really friendly, sincere, and cordial greeting and reception by every staffer in their office. Call them, and you will be answered and satisfied with the information you call them to get. I …
read moreHi Shuigen! Thank you so much for the wonderful review! We are so happy to be able to help you!
We are more than pleased.
If needed we will call again.
Gary did a great job of repairing our garage door. It runs smoothly now and we couldn't be happier! Update: 2020. New garage door opener installed. Flawless installation and love, love the new opener.
Hi Valerie! Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!
I worked with Dave to bring in the estimate for my garage door repair to meet my budget. He was very friendly and professional. The serviceman was equally professional, friendly, efficient, and thorough. Pleased overall.
Thank you Kathleen for the great review! We are so happy to help you with all your garage door needs!
Dave & Jeff responded kindly and knowledgeable on my recent garage door installation, listened to my needs and gave good ideas and advice. I look forward to the final installation
Hi Pamela! Thank you for the great review! We are so happy we could help you with your garage door needs!
The guys were prompt in arriving and very efficient in finding out that the problem was not our garage door motor, but the bar that goes across the system for support. Went back to pick up the necessary item and just as quickly returned and…
read moreHi Alice! Thank you for the great review! We are so happy we were able to help you out!
The spring on our garage broke trapping one of our vehicles in the garage. Within 1 day PBP was able to come out and free the vehicle and provide a quote to replace the spring.. With 2 business days from the time it happened they had …
read moreHi Chris! Thank you for the great review! We are so happy we were able to help you!
I purchased my garage door in 2013. It is lovely with frosted glass panels and the envy of the neighborhood. Yesterday the cable broke. I called Todd but as it was late in the afternoon no one was able to come out and look at the door …
read moreHello B Ch, Thank you so much for you positive review! We are so happy that we were able to help with your garage door needs!
PBP have been excellent to work with over the last 2-3 years. As a home builder PBP makes my life easier with a knowledgeable staff that gets results. They use quality products and installers that keep it clean. I’m very happy to have …
read moreHi Drew, Thank you for the great review! We are so happy to have you as a customer and that we are able to help you with all your garage door needs!
You guys have been awesome! Thank you for all your help.
Tony was very kind and helpful. They listened to my request, the work was completed quickly and exactly like I wanted. Very pleased and impressed!
Hi Megan, Thank you so much for your positive review! We are so happy that we were able to help you out. Tony is a great asset to our team!
They came to do the annual service of my gas fireplace. They got me scheduled soon and the guys that came over were fast, on time, and friendly. After they left, the fireplace looked new and the flames looked better
Hi Michael! Thank you for the great review! We are so happy that we were able to help you with you fireplace needs!
Very knowledgeable, respected my garage while installing a new door. Worked as a team, kind and respected one another. We’re on time and cleaned up when job completed. Five out of five stars. Happy with my door and their workmanship.
Very …
read moreThank you for such a positive review! We are so happy that we were able to help you with your garage door needs!
A blessed experience with Performance Building Products. The garage door crew Chris, Justin, Kayleb, Jordan and Jason were exceptional. Very professional with their teamwork, time on task and respectful language. Their was no swearing and …
read moreHi Marilyn, thank you so much for the positive review! We are so happy that we were able to help with all you garage door needs and that you had such a great experience with our company!
They were fast, friendly, and professional! They answered all of my questions and did it all in under 2 hours including going back to get parts to be installed. Good experience!
Hi Aaron, thank you so much for the positive review! I'm happy we were able to address your needs and that you had such a great experience with our company!
Tony Miranda took care of my garage door problem professionally and efficiently. He sent out a team to my new home in 30 minutes, and the guys fixed the wiring and lubricated the door joints in two minutes. Great job all around...
Thank you for your great review! We are so happy we were able to help fix your garage door issues.
We are very pleased with the fireplace blower fan which was installed by Randy at our residence yesterday. Randy was very professional and cordial during the install. Answered our questions and made sure the product was operating properly…
read moreHi Mike,
Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!
Outstanding customer service and quality. We had a garage door spring failure, and the service team of Brian and Austin, did an outstanding job with prompt, helpful and courteous service. Quality work and competitively priced, with a …
read moreHi Jeremy and Naomi,
Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!
We had 2 panels installed (one on each of two doors) Taylor and Gage were truly professional. The installation took less than an hour even with moving a panel. I asked many questions and learned a lot about changing panels, Thank you both …
read moreThank you so much for your great review! Taylor and Gage are great people, very knowledgeable and a true asset to our company!
We moved into our place over a year ago and have been trying to get our landlord to repair our garage door. Jeff and Gary were out at our neighbors looking at their door and jokingly we asked if they would fix our door. Immediately they …
read moreHi Karla! We are so happy that we were able to solve your garage door issue and that you had such a great experience. Gary and Jeff are great people, extremely knowledgeable, and a true asset to PBP. Thanks for taking your time to post your positive experience!
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