Garage door had a left cable fray and caused a code 4-1 (excessive force detected). Performance came out at first available appointment and replaced cable and worked with me on repair cost, as it was outside the 1 year new home warranty, …
read moreHi Don,
Thank you for the great review! We are happy to help with your garage door service!
Performance Sales and install crews are top notch! I have worked with them for many years as a homebuilder and my personal needs. They offer great quality and fair price garage doors . The crews do a careful and skillful install. Warranty …
read moreThank you for the great review Frederick! We are happy to have you as a long time, loyal customer!
I damaged my garage door and broke a window on it. Performance B. P. staff was very understanding of my safety concerns with a broken glass and made sure everything was fixed the same day. I am very grateful and highly recommend this …
read moreHi Fulya,
Thank you for the great review! We are happy we were able to that glass replaced for you!
The team at Performance Building Products was very helpful. We spoke with Tony on the phone who was able to schedule a next-day appointment for a crew to look at our garage door as one of the sensors was no longer working. Matthew completed…
read moreThank you for the great review Zoey! We are happy Tony and Matthew were able to help you get your garage door working again!
Performance did an excellent job when we were needing a whole new garage door system. They were timely, had great communication, were professional and were even willing to come back to the house after install to help us program our keypad …
read moreThank you for 5 star review Erin! We are happy to hear you are enjoying your new garage door!
Andrew was so kind and professional when Installing our new garage motor last week. He is extremely reassuring and trustworthy at what needs to be repaired, and Dave in the office is extremely friendly and prompt with estimates and …
read moreThank you for the great review Shannon!
We are so happy to be able to help you out. Andrew and Dave are true assets to our company. We will make sure they get the recognition they deserve!
Traded with $1000 in my wallet after seeing so many testimonies and recommendation here on Facebook about Mr. Ethan Payne after mining and trading in my account. I opened my wallet and got a profit of $10,500 in 7 working days made my …
read moreThis morning the garage door cable became wrapped around the torque master unit. Door was stuck open. Called PBP in Redmond and they sent JT to my house on his way to another install. He repaired the issue in about 30 minutes. Thank …
read moreWe are happy we could help. Thanks for the 5-star review.
Joey serviced our garage door yesterday as part of a warranty condition with our newly built home and not only corrected an existing problem but completely inspected the door and added extra details for a stronger and longer lasting door. …
read moreHi Frank,
Thank you for the great 5 star review! Joey is a great asset to our company and we are so happy to hear he did such a great job for you! Thank you so much for your business!
Joey is the absolute model when it comes to customer service. To be honest, we were skeptical when it came to PBP because it took awhile for them to fix our garage door. But Joey changed our mind. He was knowledgeable, on time. And so very …
read moreHi Annette,
Thank you for taking your time to let us know you are happy with the service you received and that we did a good job. So happy that Joey was able to fix your issue!
Excellent customer service !
Our older outside keypad would not light up. I replaced the battery but no luck. A call to Performance Building Product is all it took. They had a genuine Liftmaster keypad that took 5 minutes to program. …
read moreHi John,
Thank you for the awesome review! We are so glad we could help with replacement of your keypad. Please reach out if you need anything in the future.
My wife and I have been getting our one-year inspections done on our house We were having some issues with our garage door, so Lennar arranged for service. Andrew from Performance Buidling Products was here this morning to check out our …
read moreHi Tony,
Thank you for the great review! We are pleased to hear Andrew was a great help to you. He is a true asset to our company! Thank you for your business!
Dave and the team of installers were knowledgeable and efficient, explained the steps of the install all the way through. Cleaned up inside the garage, and explained the garage opening controls! I have no doubt I will recommend this …
read moreHi Gene,
Thank you for the great 5 star review! We are happy to hear that Dave and our installers were able to get you set up with your garage door. Thank you for you recommendations and for being a great customer!
I just wanted to say I was impressed by Justin. He actually listened to my description of the issue and was able to get things addressed – even over the phone. Thank you !
Hi Patrick,
Thank you for the great review! I'm happy Justin was able to help you with your garage door issues. He is a true asset to our company!
Fast installation of my OEM operation spring after it had blown apart. The installer was quick to install the new one, realizing my tracks weren’t properly aligned he realigned them and switched out my OEM sensors for new ones…all for the …
read moreHi David,
Thank you for the wonderful review!
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She guide me through the process and I got my profit on my …
read moreGood work deserves a good recommendation I saw testimonies from several people on this page talking about Mrs. Clarice Haynes and I also decided to give it a try if I would share mine also. I made an investment of $500 with her and got $…
read moreMy service technician was fast, efficient and very very knowledgeable. He made sure everything worked and gave me added information about my battery backup if my power goes out. The receptionist was fantastic as was Tony in service. He …
read moreThank you Linda for the great review!
Both crew's were very professional and knowledgeable. Got the work done in a timely manner. Would highly recommend. Thank you for your the great job you and your team did.
Hi Dan,
Thank you for taking the time to leave an awesome review! Glad we were able to get your garage door spring replaced and get you back up and running. Have a great day!
Absolutely recommended this company for garage doors and warranty services, they took care of our needs in no time. Great service and professional staff. They really make us a happy costumers.
Hi Alexis,
Thank you for the great review. We appreciate you taking your time to let us know we did a good job!
Just want to say Thanks again for coming out and efficiently taking care of a tricky chimney leak. Good to find a company I can really depend on.
Would not recommend. They charged us 289.99 for just coming over too see our garage. The service technicians said that they would refund us as they didn't do anything. When we called the office they said they couldn't do that because they …
read moreGood Morning, Rosa,
I appreciate you taking your time to bring your experience to my attention. We do have a standard chargeable rate that is due when our technicians are dispatched to a job-site for service/evaluation. The on-site evaluation, we completed, found that you had a broke spring. It is our procedure to apply the evaluation amount you paid to the final invoice to complete the job. You elected to go with a 3rd party instead.
We have been in business since 1992, and pride ourselves on our professionalism, transparency, and quality customer service. I will be reaching out to you this afternoon to see if we can come to a compromise that satisfies your expectations.
The folks at Performance Building Products have always been kind and professional and they even keep your budget in mind. I am a 60 something year old veteran and would highly recommend Performance Building Products. You can’t go wrong …
read moreHi Tony,
Thank you for the great review! We are happy to help!
We are grateful to have had an advocate helping us get a “Pandemic era” garage door from Performance! They went the extra mile for us updating us which freight car our door was sitting in with the shipping crisis in America. As soon as they…
read moreHi Donna,
We are so happy we were able to help you with your project! Thank you for taking your time to leave such a wonderful review!