Reviews

From 83 reviews
Dan Harris
Dan Harris

The technician who performed the repairs was very competent, efficient and refreshingly honest. Thank you

Response from business owner

Thank you for the great review Dan!

via Google
Summerfest70
Summerfest70

They could have cleaned the windows in the garage door.

The workers arrived at the designated time.

Response from business owner

Hi Summer,

Thank you for your feedback! We appreciate your business!

via Google
Dan Barrett
Dan Barrett

Both crew's were very professional and knowledgeable. Got the work done in a timely manner. Would highly recommend. Thank you for your the great job you and your team did.

Response from business owner

Hi Dan,

Thank you for taking the time to leave an awesome review! Glad we were able to get your garage door spring replaced and get you back up and running. Have a great day!

via Google
Alexis Zavala
Alexis Zavala

Absolutely recommended this company for garage doors and warranty services, they took care of our needs in no time. Great service and professional staff. They really make us a happy costumers.

Response from business owner

Hi Alexis,

Thank you for the great review. We appreciate you taking your time to let us know we did a good job!

via Google
Ron P
Ron P

Just want to say Thanks again for coming out and efficiently taking care of a tricky chimney leak. Good to find a company I can really depend on.

Rosa C
Rosa C

Would not recommend. They charged us 289.99 for just coming over too see our garage. The service technicians said that they would refund us as they didn't do anything. When we called the office they said they couldn't do that because they …

read more
Response from business owner

Good Morning, Rosa,

I appreciate you taking your time to bring your experience to my attention. We do have a standard chargeable rate that is due when our technicians are dispatched to a job-site for service/evaluation. The on-site evaluation, we completed, found that you had a broke spring. It is our procedure to apply the evaluation amount you paid to the final invoice to complete the job. You elected to go with a 3rd party instead.

We have been in business since 1992, and pride ourselves on our professionalism, transparency, and quality customer service. I will be reaching out to you this afternoon to see if we can come to a compromise that satisfies your expectations.

via Google
Laurie Hicks
Laurie Hicks

They did a great job putting in my garage door opener

Response from business owner

Hi Laurie,

Thank you for the great review!

via Google
Tony Haider
Tony Haider

The folks at Performance Building Products have always been kind and professional and they even keep your budget in mind. I am a 60 something year old veteran and would highly recommend Performance Building Products. You can’t go wrong …

read more
Response from business owner

Hi Tony,

Thank you for the great review! We are happy to help!

via Google
Donna Wujek
Donna Wujek

We are grateful to have had an advocate helping us get a “Pandemic era” garage door from Performance! They went the extra mile for us updating us which freight car our door was sitting in with the shipping crisis in America. As soon as they…

read more
Response from business owner

Hi Donna,

We are so happy we were able to help you with your project! Thank you for taking your time to leave such a wonderful review!

via Google
Bharat Jhaveri
Bharat Jhaveri

Very professional and helpful staff. Fixed my garage opener problem, explaining me the issues and answered my questions and concerns. I would definitely call them again if needed.

Response from business owner

Hi Bharat,

Thank you for the great review! We are happy we could help!

via Google
jay sparks
jay sparks

I’ve needed the services of Performance Building Products two times in the last two years. I have found them to be courteous, professional and highly efficient.

Response from business owner

Hi Jay,

Thank you for the great review!

via Google
Donnie Brown HomePlace Realty Group
Donnie Brown HomePlace Realty Group

Great customer service and very professional.

Response from business owner

Thank you for the wonderful review!

via Google
Terri May
Terri May

Very pleased with their evaluation and will be using your company in the future.

Response from business owner

Thank you Terri for the great review! We look forward to working with you!

via Google
Barbara Mitchell
Barbara Mitchell

The installer was on time and it took him all of 30 minutes to install and program 4 remotes. He was very professional and left the area that he worked in very clean. Thank you!

Response from business owner

Thank you Barbara for the great review! We are happy to help!

via Google
Tree S
Tree S

They're always on time, friendly, helpful and get the job finished without hesitation. Very professional.

Response from business owner

Thank you for the wonderful review!

via Google
Brandon Lockman
Brandon Lockman

Once we got booked, things went smoothly. Installers were in and out super quick and did a fine job.

Response from business owner

Thank you for the great review Brandon!

via Google
Dana
Dana

Fast service Friendly , up front with the cost. Did an excellent job!!!!!

Response from business owner

Thank you for the great review Dana!

via Google
Laurie Van Roekel
Laurie Van Roekel

Awesome to deal with. Very accommodating!

Response from business owner

Hi Laurie,

Thank you for taking your time to let us know we did a good job. It was a pleasure working with you!

via Google
Lisa Satterfield
Lisa Satterfield

The team who installed the garage opener was very knowledgeable and professional. They did a great job!

Response from business owner

Thank you Lisa for the wonderful review! We appreciate your business!

via Google
Jerry Williams
Jerry Williams

I needed to replace a broken garage window set from 14 years ago. Performance Building Products matched exactly the set. All their staff were very courteous and helpful. A great company!

Response from business owner

Thank you Jerry for the great review! We appreciate your business!

via Facebook
Jason L
Jason L

Very pleased with the service and product we had installed. Highly recommend!

Response from business owner

Thank you Jason for the great review!

via Google
Deanna Berger
Deanna Berger

Was able to communicate with the same representative the entire time. Workers for the install were prompt, clean, efficient and courteous. Everyone was great!

Response from business owner

Hi Deanna! Thank you for the wonderful review! We are so happy to do business with you!

via Google
HORACE B
HORACE B

They did a great job.very pleased.will recommend you to others.

Jimmy Frank
Jimmy Frank

David, Alex and Travis (the whole team at Performance Building Products) were so wonderful to work with as they installed a new garage door opener for me just recently!

Response from business owner

Thank you so much for the great review Jimmy! We're glad to help!

via Google
Matt Randall
Matt Randall

Very great experience. Knowledgeable courteous and professional sales team and installers. Installers are fast and detail. Ensured that all questions are answered before they left and also very tidy in all parts of install.

Response from business owner

Hi Matt! Thank you for the great review! We are so happy that we were able to help you with your garage door needs.

via Google
amlendu prabhakar
amlendu prabhakar

Very prompt response and quick scheduling of the work. They executed the work very well and professionally. I would recommend them to anyone.

Response from business owner

Thank you for the great review Amlendu! We appreciate your business!

via Google
Aaron Johnson
Aaron Johnson

Always super helpful and friendly! They go above and beyond to get the job done right! Great customer service, easy to get an appointment, they always call ahead and are on time! They've helped us multiple times over the years with our …

read more
Response from business owner

Hi Aaron, thank you for the great review! As well as choosing us to help you with all your garage door needs!

via Google
Kelvin Wolther
Kelvin Wolther

They arrived as scheduled. Performance Building Products did a fantastic job at a fair price.

Thank you

Response from business owner

Thank you Kelvin!

via Google
Renee
Renee

Quick service, quick fix.

Response from business owner

Hi Renee, Thank you for the great review!

via Google
James Clarkson
James Clarkson

Randy did an awesome job fixing our fireplace a few weeks ago. Highly recommended!

Response from business owner

Hi James! Thank you for the great review! Randy is a great technician and very knowledgeable we are very lucky to have him as apart of our team!

via Google
Susan Scott
Susan Scott

Great company. Everyone is knowledgeable, helpful and kind. I recommend highly.

Response from business owner

Hi Susan! Thank you for your wonderful review! That is very kind of you!

via Google
M G
M G

Great and efficient service!

Response from business owner

Thank you for the great review Melissa!

via Google
Shuigen Yao
Shuigen Yao

Visit PBP's office, and you'll be amazed by the really friendly, sincere, and cordial greeting and reception by every staffer in their office. Call them, and you will be answered and satisfied with the information you call them to get. I …

read more
Response from business owner

Hi Shuigen! Thank you so much for the wonderful review! We are so happy to be able to help you!

via Google
DEL K
DEL K

We are more than pleased.

If needed we will call again.

Vitaliy Sharshakov
Vitaliy Sharshakov

Wonderful experience! Great pricing, fast and friendly service, Daniella is the best! Thanks again!

Response from business owner

Thanks Vitaliy for the great review! We agree, Daniella is pretty awesome!

via Google
Kris Disbrow
Kris Disbrow

Dave took care of us quickly and reasonably priced. Installation was quick and the new garage door opener is top notch.

Response from business owner

Hi Kris, thank you for the great review!

via Google
Kathleen Ayres
Kathleen Ayres

I worked with Dave to bring in the estimate for my garage door repair to meet my budget. He was very friendly and professional. The serviceman was equally professional, friendly, efficient, and thorough. Pleased overall.

Response from business owner

Thank you Kathleen for the great review! We are so happy to help you with all your garage door needs!

via Google
Pamela Seekins
Pamela Seekins

Dave & Jeff responded kindly and knowledgeable on my recent garage door installation, listened to my needs and gave good ideas and advice. I look forward to the final installation

Response from business owner

Hi Pamela! Thank you for the great review! We are so happy we could help you with your garage door needs!

via Google
Alice Davis
Alice Davis

The guys were prompt in arriving and very efficient in finding out that the problem was not our garage door motor, but the bar that goes across the system for support. Went back to pick up the necessary item and just as quickly returned and…

read more
Response from business owner

Hi Alice! Thank you for the great review! We are so happy we were able to help you out!

via Google
Lee Nelson
Lee Nelson

They were super quick and the technicians were professional, explained the repair and maintenance.

Response from business owner

Hi Lee! Thank you for the great review! We are so happy we were able to help you with you garage door needs!

via Google
Chris Lemonier
Chris Lemonier

The spring on our garage broke trapping one of our vehicles in the garage. Within 1 day PBP was able to come out and free the vehicle and provide a quote to replace the spring.. With 2 business days from the time it happened they had …

read more
Response from business owner

Hi Chris! Thank you for the great review! We are so happy we were able to help you!

via Google
John Richards
John Richards

The response to my job was super and the two men that did the repairs were excellent and fast.

Can’t save enough good about them.

Response from business owner

Hi John,

Thank you for such a positive review! Glad we could help you!

via Google
Geoff Krause
Geoff Krause

Great company, installers great and Tony was super

Response from business owner

Hi Geoff, Thank you for the great review! We appreciate your business!

via Google
James Smith
James Smith

Excellent price and service! Definitely recommend this company.

Response from business owner

Hi James, Thank you for the great review! We appreciate your business!

via Google
B Ch
B Ch

I purchased my garage door in 2013. It is lovely with frosted glass panels and the envy of the neighborhood. Yesterday the cable broke. I called Todd but as it was late in the afternoon no one was able to come out and look at the door …

read more
Response from business owner

Hello B Ch, Thank you so much for you positive review! We are so happy that we were able to help with your garage door needs!

via Google
Michelle Spanu
Michelle Spanu

Replaced a gas fireplace unit for of my clients. Did a great job at a fair price.

Response from business owner

Hi Michelle, thank you for your great review! We are so happy we were able to help your clients out!

via Google
Drew Coley
Drew Coley

PBP have been excellent to work with over the last 2-3 years. As a home builder PBP makes my life easier with a knowledgeable staff that gets results. They use quality products and installers that keep it clean. I’m very happy to have …

read more
Response from business owner

Hi Drew, Thank you for the great review! We are so happy to have you as a customer and that we are able to help you with all your garage door needs!

via Google
Nw H
Nw H

You guys have been awesome! Thank you for all your help.

Tom Lampkin
Tom Lampkin

Great customer service and product knowledge. Staff is extremely friendly

Response from business owner

Hi Tom, thank you for the great review!

via Google
Megan Nannenga
Megan Nannenga

Tony was very kind and helpful. They listened to my request, the work was completed quickly and exactly like I wanted. Very pleased and impressed!

Response from business owner

Hi Megan, Thank you so much for your positive review! We are so happy that we were able to help you out. Tony is a great asset to our team!

via Google
Orion White