Reviews

From 40 reviews
Susan Scott
Susan Scott

Great company. Everyone is knowledgeable, helpful and kind. I recommend highly.

Response from business owner

Hi Susan! Thank you for your wonderful review! That is very kind of you!

via Google
Melissa Tindall
Melissa Tindall

Great and efficient service!

Response from business owner

Thank you for the great review Melissa!

via Google
Shuigen Yao
Shuigen Yao

Visit PBP's office, and you'll be amazed by the really friendly, sincere, and cordial greeting and reception by every staffer in their office. Call them, and you will be answered and satisfied with the information you call them to get. I …

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Response from business owner

Hi Shuigen! Thank you so much for the wonderful review! We are so happy to be able to help you!

via Google
DEL K
DEL K

We are more than pleased.

If needed we will call again.

Valerie Jackson
Valerie Jackson

Gary did a great job of repairing our garage door. It runs smoothly now and we couldn't be happier! Update: 2020. New garage door opener installed. Flawless installation and love, love the new opener.

Response from business owner

Hi Valerie! Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!

via Google
Vitaliy Sharshakov
Vitaliy Sharshakov

Wonderful experience! Great pricing, fast and friendly service, Daniella is the best! Thanks again!

Response from business owner

Thanks Vitaliy for the great review! We agree, Daniella is pretty awesome!

via Google
Kris Disbrow
Kris Disbrow

Dave took care of us quickly and reasonably priced. Installation was quick and the new garage door opener is top notch.

Response from business owner

Hi Kris, thank you for the great review!

via Google
Kathleen Ayres
Kathleen Ayres

I worked with Dave to bring in the estimate for my garage door repair to meet my budget. He was very friendly and professional. The serviceman was equally professional, friendly, efficient, and thorough. Pleased overall.

Response from business owner

Thank you Kathleen for the great review! We are so happy to help you with all your garage door needs!

via Google
Pamela Seekins
Pamela Seekins

Dave & Jeff responded kindly and knowledgeable on my recent garage door installation, listened to my needs and gave good ideas and advice. I look forward to the final installation

Response from business owner

Hi Pamela! Thank you for the great review! We are so happy we could help you with your garage door needs!

via Google
Alice Davis
Alice Davis

The guys were prompt in arriving and very efficient in finding out that the problem was not our garage door motor, but the bar that goes across the system for support. Went back to pick up the necessary item and just as quickly returned and…

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Response from business owner

Hi Alice! Thank you for the great review! We are so happy we were able to help you out!

via Google
Lee Nelson
Lee Nelson

They were super quick and the technicians were professional, explained the repair and maintenance.

Response from business owner

Hi Lee! Thank you for the great review! We are so happy we were able to help you with you garage door needs!

via Google
Chris Lemonier
Chris Lemonier

The spring on our garage broke trapping one of our vehicles in the garage. Within 1 day PBP was able to come out and free the vehicle and provide a quote to replace the spring.. With 2 business days from the time it happened they had …

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Response from business owner

Hi Chris! Thank you for the great review! We are so happy we were able to help you!

via Google
John Richards
John Richards

The response to my job was super and the two men that did the repairs were excellent and fast.

Can’t save enough good about them.

Response from business owner

Hi John,

Thank you for such a positive review! Glad we could help you!

via Google
B Ch
B Ch

I purchased my garage door in 2013. It is lovely with frosted glass panels and the envy of the neighborhood. Yesterday the cable broke. I called Todd but as it was late in the afternoon no one was able to come out and look at the door …

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Response from business owner

Hello B Ch, Thank you so much for you positive review! We are so happy that we were able to help with your garage door needs!

via Google
Geoff Krause
Geoff Krause

Great company, installers great and Tony was super

Response from business owner

Hi Geoff, Thank you for the great review! We appreciate your business!

via Google
James Smith
James Smith

Excellent price and service! Definitely recommend this company.

Response from business owner

Hi James, Thank you for the great review! We appreciate your business!

via Google
Michelle Spanu
Michelle Spanu

Replaced a gas fireplace unit for of my clients. Did a great job at a fair price.

Response from business owner

Hi Michelle, thank you for your great review! We are so happy we were able to help your clients out!

via Google
Drew Coley
Drew Coley

PBP have been excellent to work with over the last 2-3 years. As a home builder PBP makes my life easier with a knowledgeable staff that gets results. They use quality products and installers that keep it clean. I’m very happy to have …

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Response from business owner

Hi Drew, Thank you for the great review! We are so happy to have you as a customer and that we are able to help you with all your garage door needs!

via Google
Nw H
Nw H

You guys have been awesome! Thank you for all your help.

Tom Lampkin
Tom Lampkin

Great customer service and product knowledge. Staff is extremely friendly

Response from business owner

Hi Tom, thank you for the great review!

via Google
Orion White
Orion White

They were fast and got the repair taken care of right away. Stayed within the estimated price.

Response from business owner

Thank you Orion for the positive review! We are so happy we were able to help you out!

via Facebook
Michael Lell
Michael Lell

They came to do the annual service of my gas fireplace. They got me scheduled soon and the guys that came over were fast, on time, and friendly. After they left, the fireplace looked new and the flames looked better

Response from business owner

Hi Michael! Thank you for the great review! We are so happy that we were able to help you with you fireplace needs!

via Google
ORION WHITE
ORION WHITE

Came out and repaired my garage door on time and correctly.

Response from business owner

Hi Orion,

Thanks so much for the positive review. Glad we could fix your issue!

via Google
Mari Vafides
Mari Vafides

Very knowledgeable, respected my garage while installing a new door. Worked as a team, kind and respected one another. We’re on time and cleaned up when job completed. Five out of five stars. Happy with my door and their workmanship.

Very …

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Response from business owner

Thank you for such a positive review! We are so happy that we were able to help you with your garage door needs!

via Facebook
Marilyn Kafulides
Marilyn Kafulides

A blessed experience with Performance Building Products. The garage door crew Chris, Justin, Kayleb, Jordan and Jason were exceptional. Very professional with their teamwork, time on task and respectful language. Their was no swearing and …

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Response from business owner

Hi Marilyn, thank you so much for the positive review! We are so happy that we were able to help with all you garage door needs and that you had such a great experience with our company!

via Google
Aaron Childers
Aaron Childers

They were fast, friendly, and professional! They answered all of my questions and did it all in under 2 hours including going back to get parts to be installed. Good experience!

Response from business owner

Hi Aaron, thank you so much for the positive review! I'm happy we were able to address your needs and that you had such a great experience with our company!

via Google
Rebecca Harrison
Rebecca Harrison

They showed up on time, did the job as told. Brian & Austin were great! Very good job!

Thank you!

Response from business owner

Thank you for your great review! Brian and Austin are great technicians! We're lucky to have them as part of our team!

via Facebook
Rebecca Harrison
Rebecca Harrison

Very pleased with everyone and the work!

Will not hesitate to let my family, friends and everyone else where we got our new garage doors. Thank you GREAT JOB!

Response from business owner

Thank you for leaving such a positive review! We appreciate your business very much!

via Google
Jon Arakaki
Jon Arakaki

Tony Miranda took care of my garage door problem professionally and efficiently. He sent out a team to my new home in 30 minutes, and the guys fixed the wiring and lubricated the door joints in two minutes. Great job all around...

Response from business owner

Thank you for your great review! We are so happy we were able to help fix your garage door issues.

via Facebook
Mike Huber
Mike Huber

We are very pleased with the fireplace blower fan which was installed by Randy at our residence yesterday. Randy was very professional and cordial during the install. Answered our questions and made sure the product was operating properly…

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Response from business owner

Hi Mike,

Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!

via Google
Jeremy and Naomi Nicholes
Jeremy and Naomi Nicholes

Outstanding customer service and quality. We had a garage door spring failure, and the service team of Brian and Austin, did an outstanding job with prompt, helpful and courteous service. Quality work and competitively priced, with a …

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Response from business owner

Hi Jeremy and Naomi,

Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!

via Google
Don Schloth
Don Schloth

My garage door was on the verge of destroying itself after a sheet metal failure at the garage opener mount. I called performance and was scheduled for a repair within a few days. Chris and Kayleb arrived on time and installed the necessary…

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Response from business owner

Thank you for your great review! We are so happy that we were able to help solve your garage door problems. Chris and Kayleb are very knowledgeable and great technicians. We are very proud to have them!

via Facebook
Kaye Nelson
Kaye Nelson

Gary did a great job of fine tuning our garage doors. They work perfectly now. Thanks, Gary!

Response from business owner

Thank you for your great review! We are so happy we were able to fix your garage door issue. Gary is very knowledgeable. We are lucky to have him!

via Facebook
Melvin Fincher
Melvin Fincher

We had 2 panels installed (one on each of two doors) Taylor and Gage were truly professional. The installation took less than an hour even with moving a panel. I asked many questions and learned a lot about changing panels, Thank you both …

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Response from business owner

Thank you so much for your great review! Taylor and Gage are great people, very knowledgeable and a true asset to our company!

via Facebook
Laurene Speer
Laurene Speer

Randy and Ricky are a great team. They serviced my fireplace and hooked up a blower fan. We appreciate the work that they did.

Response from business owner

Hi Laurene,

Thank you so much for the positive review! We really appreciate Randy and Ricky too. We're glad you are happy with the service.

via Google
Karla Graham
Karla Graham

We moved into our place over a year ago and have been trying to get our landlord to repair our garage door. Jeff and Gary were out at our neighbors looking at their door and jokingly we asked if they would fix our door. Immediately they …

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Response from business owner

Hi Karla! We are so happy that we were able to solve your garage door issue and that you had such a great experience. Gary and Jeff are great people, extremely knowledgeable, and a true asset to PBP. Thanks for taking your time to post your positive experience!

via Google
JD Rossetti
JD Rossetti

Staff is great! Excellent customer service! Thank you for being so awesome!

Response from business owner

Thank you so much! That really means a lot!

via Google
Adam Catchpole
Adam Catchpole

Called them @ 7:30AM on Friday morning w/ an non-operational garage door due to a broken cable. They were on-site to look by 9:30AM. It was fixed by 10:00AM. They handled it all. I was at the office the whole time. Paid them w/ CC over the …

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Response from business owner

Hi Adam! Thank you for taking your time to review your experience with PBP. We're so happy that you are happy with our services!

via Google
Rocky Seppala
Rocky Seppala

Excellent service. Fixed our broken garage door spring.

Response from business owner

Thank you so much for your review Rocky and we are so happy you are satisfied with our services.

via Facebook
justin llamas
justin llamas

Great clientele service. The technicians were great educating this customer. Their installation was quick and of good quality . Highly recommended!

Response from business owner

Hi Justin, we're so happy you had such a positive experience. Thank you for taking your time to write a review. Please contact us if you need anything in the future!

via Google

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