Reviews

From 35 reviews
Orion White

They were fast and got the repair taken care of right away. Stayed within the estimated price.

via Facebook
Michael Lell

They came to do the annual service of my gas fireplace. They got me scheduled soon and the guys that came over were fast, on time, and friendly. After they left, the fireplace looked new and the flames looked better

Response from business owner

Hi Michael! Thank you for the great review! We are so happy that we were able to help you with you fireplace needs!

via Google
ORION WHITE

Came out and repaired my garage door on time and correctly.

Response from business owner

Hi Orion,

Thanks so much for the positive review. Glad we could fix your issue!

via Google
Mari Vafides

Very knowledgeable, respected my garage while installing a new door. Worked as a team, kind and respected one another. We’re on time and cleaned up when job completed. Five out of five stars. Happy with my door and their workmanship.

Very …

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Response from business owner

Thank you for such a positive review! We are so happy that we were able to help you with your garage door needs!

via Facebook
Marilyn Kafulides

A blessed experience with Performance Building Products. The garage door crew Chris, Justin, Kayleb, Jordan and Jason were exceptional. Very professional with their teamwork, time on task and respectful language. Their was no swearing and …

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Response from business owner

Hi Marilyn, thank you so much for the positive review! We are so happy that we were able to help with all you garage door needs and that you had such a great experience with our company!

via Google
Aaron Childers

They were fast, friendly, and professional! They answered all of my questions and did it all in under 2 hours including going back to get parts to be installed. Good experience!

Response from business owner

Hi Aaron, thank you so much for the positive review! I'm happy we were able to address your needs and that you had such a great experience with our company!

via Google
Rebecca Harrison

They showed up on time, did the job as told. Brian & Austin were great! Very good job!

Thank you!

Response from business owner

Thank you for your great review! Brian and Austin are great technicians! We're lucky to have them as part of our team!

via Facebook
Rebecca Harrison

Very pleased with everyone and the work!

Will not hesitate to let my family, friends and everyone else where we got our new garage doors. Thank you GREAT JOB!

Response from business owner

Thank you for leaving such a positive review! We appreciate your business very much!

via Google
Jon Arakaki

Tony Miranda took care of my garage door problem professionally and efficiently. He sent out a team to my new home in 30 minutes, and the guys fixed the wiring and lubricated the door joints in two minutes. Great job all around...

Response from business owner

Thank you for your great review! We are so happy we were able to help fix your garage door issues.

via Facebook
Valerie Jackson

Gary did a great job of repairing our garage door. It runs smoothly now and we couldn't be happier!

Response from business owner

Hi Valerie! Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!

via Google
Mike Huber

We are very pleased with the fireplace blower fan which was installed by Randy at our residence yesterday. Randy was very professional and cordial during the install. Answered our questions and made sure the product was operating properly…

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Response from business owner

Hi Mike,

Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!

via Google
Jeremy and Naomi Nicholes

Outstanding customer service and quality. We had a garage door spring failure, and the service team of Brian and Austin, did an outstanding job with prompt, helpful and courteous service. Quality work and competitively priced, with a …

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Response from business owner

Hi Jeremy and Naomi,

Thank you for posting such a positive review! We are so happy that you had a great customer service experience. Thank you again for taking your time to review your experience with our Company!

via Google
Don Schloth

My garage door was on the verge of destroying itself after a sheet metal failure at the garage opener mount. I called performance and was scheduled for a repair within a few days. Chris and Kayleb arrived on time and installed the necessary…

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Response from business owner

Thank you for your great review! We are so happy that we were able to help solve your garage door problems. Chris and Kayleb are very knowledgeable and great technicians. We are very proud to have them!

via Facebook
Kaye Nelson

Gary did a great job of fine tuning our garage doors. They work perfectly now. Thanks, Gary!

Response from business owner

Thank you for your great review! We are so happy we were able to fix your garage door issue. Gary is very knowledgeable. We are lucky to have him!

via Facebook
Melvin Fincher

We had 2 panels installed (one on each of two doors) Taylor and Gage were truly professional. The installation took less than an hour even with moving a panel. I asked many questions and learned a lot about changing panels, Thank you both …

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Response from business owner

Thank you so much for your great review! Taylor and Gage are great people, very knowledgeable and a true asset to our company!

via Facebook
Laurene Speer

Randy and Ricky are a great team. They serviced my fireplace and hooked up a blower fan. We appreciate the work that they did.

Response from business owner

Hi Laurene,

Thank you so much for the positive review! We really appreciate Randy and Ricky too. We're glad you are happy with the service.

via Google
Karla Graham

We moved into our place over a year ago and have been trying to get our landlord to repair our garage door. Jeff and Gary were out at our neighbors looking at their door and jokingly we asked if they would fix our door. Immediately they …

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Response from business owner

Hi Karla! We are so happy that we were able to solve your garage door issue and that you had such a great experience. Gary and Jeff are great people, extremely knowledgeable, and a true asset to PBP. Thanks for taking your time to post your positive experience!

via Google
JD Rossetti

Staff is great! Excellent customer service! Thank you for being so awesome!

Response from business owner

Thank you so much! That really means a lot!

via Google
Angela Christensen

These guys are awesome hands down the best installers I have ever worked with. RANDY has saved us with his excellent communication so many times.

Response from business owner

Thank you so much for your great review! Randy is a great person, very knowledgeable and a true asset to our company!

via Facebook
Adam Catchpole

Called them @ 7:30AM on Friday morning w/ an non-operational garage door due to a broken cable. They were on-site to look by 9:30AM. It was fixed by 10:00AM. They handled it all. I was at the office the whole time. Paid them w/ CC over the …

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Response from business owner

Hi Adam! Thank you for taking your time to review your experience with PBP. We're so happy that you are happy with our services!

via Google
Feng Chen

Great customer service. Came and replace parts, still had the problem. They came back fix it the 2nd time with warranty. The only reason I didn't give 5 stars was that my garage door panel came in the wrong size twice and the appointment …

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Response from business owner

Hi Feng,

Thank you for taking your time to review your experience with PBP. We're so happy that you are happy with our services! We also appreciate your patience as unfortunately sometimes these things can happen.

via Google
Derek Christina

Excellent service from PBP... Several years after the initial installation they came out to make a few small repairs and adjustments. I highly recommend them! Tony was easy to work with, and Jordan did a great job with the repairs. Thank …

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Response from business owner

Hi Derek, we are so happy that we were able to solve your garage door issue and that you had such a great experience.Tony and Jordan are great people, extremely knowledgeable, and a true asset to PBP. Thanks for taking your time to post your positive experience!

via Facebook
Mustapha Hoff

Very professional in all areas. Thanks

Response from business owner

Hi Mustapha, thank you for taking your time to review your experience with PBP. We're so happy that you are happy with our services!

via Google
A akirra

Beau and Chris came by this morning to repair my garage door. These young men are an amazing asset to your company! Very friendly, personable and professional. They took the time to answer all my questions, were quick and definitely went …

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Response from business owner

Hi A akirra, we are so happy that we were able to solve your garage door issue and that you had such a great experience. Beau and Chris are great people, extremely knowledgeable, and a true asset to PBP. Thanks for taking your time to post your positive experience!

via Google
Sarah B

Came out same day within an hour and fixed my garage door. Tony was very helpful. Crew was fast and efficient. Thank you.

Response from business owner

Hi Sarah, we are so happy that we were able to solve your garage door spring issue. Thank you for taking your time to write such a great review. Happy New Year!

via Google
Patrick Browne

Gary did a great job repairing the track on my garage door. He took the time to disassemble the problem area, reinforce the track to the wall, and rewire the connections. His commitment to doing the job "right" the first time is evident by …

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Response from business owner

Hi Patrick, we are so happy that we were able to solve the track issue and that you had such a great experience. Gary is a great person, extremely knowledgeable, and a true asset to PBP. Thanks for taking your time to post your positive experience!

via Google
Kevin Rose

These guys were great! Very professional, helpful and affordable- I would recommend them.

Response from business owner

Hi Kevin, thank you for taking your time to review your experience with PBP. We're so happy that you are happy with the products and prices.

via Google
Rocky Seppala

Excellent service. Fixed our broken garage door spring.

Response from business owner

Thank you so much for your review Rocky and we are so happy you are satisfied with our services.

via Facebook
justin llamas

Great clientele service. The technicians were great educating this customer. Their installation was quick and of good quality . Highly recommended!

Response from business owner

Hi Justin, we're so happy you had such a positive experience. Thank you for taking your time to write a review. Please contact us if you need anything in the future!

via Google
Gary Nigro

My wife and I built our new home in Washougal, WA. We highly recommend Performance. Caine Smith went above and beyond for us and we got quality garage doors. Thank you

Response from business owner

Hi Gary, thank you for taking your time to write a review. We're so happy you are happy with your new garage doors and the service you received!

via Google
Randy Holland

We had Performance Building Products install a standard Wayne Dalton residential vinyl garage door, with a new Genie garage door opener. The customer service rep and sales rep were helpful and had our install scheduled very quickly. When …

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Response from business owner

Hi Randy, thank you for taking your time to write such a positive review. I'm so glad you are happy with the products and service you received!

via Google
D

Wonderfull customer service.I called next day they showed up same week i had my new garage door.I Could not be happier!

Response from business owner

Hi Nichole and Darren, we are so happy that you're happy with your new garage doors and the service you received! Thank you for taking your time to write a review.

via Google
Melinda Shoote

Fast and affordable. We later found slight dent in a panel. They came out immediately and replaced. We are 100% satisfied.

Response from business owner

Hi Melinda, thank you for taking your time to write such a great review! We are so happy that you had a positive experience with PBP!

via Google
Charles Hobson

I have used Performance many time of the years for multiple Jobs. Mainly windows and exterior doors and few garage doors. I have never had any problems with customer service and or any products. I would and will continue to use them as my …

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Response from business owner

Hi Charles, thank you for taking your time to write such a positive review! Please let us know if you need anything in the future.

via Google
Jeff Mays

I have had them fix a few different doors on my home and rental properties. Always fast to respond and the techs were friendly and quick to get the job done. Great service, great prices!

Response from business owner

Hi Jeff! Thank you for your review and we appreciate your feedback. We are pleased that you were happy with your services and look forward to working with you again in the future.

via Google