(360) 694-2338 // (503) 222-2421 info@performancebuildingproducts.com

Reviews

From 157 reviews
Ellery Kuhn
Ellery Kuhn

Performance opener installation was successfully accomplished despite having to overcome original construction obstacles attributed to the builder. Field technicians were nonetheless efficient and friendly.

Response from business owner

Hi Ellery,

Thank you for the great review!

via Google
Kevin Trewhella
Kevin Trewhella

We have used Performance Building in the past. We felt they were trustworthy and performed above our expectations.

Response from business owner

Hi Kevin,

Thank you for the positive review!

via Google
Erin O'Dell
Erin O'Dell

Performance did an excellent job when we were needing a whole new garage door system. They were timely, had great communication, were professional and were even willing to come back to the house after install to help us program our keypad …

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Response from business owner

Thank you for 5 star review Erin! We are happy to hear you are enjoying your new garage door!

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Shannon K
Shannon K

Andrew was so kind and professional when Installing our new garage motor last week. He is extremely reassuring and trustworthy at what needs to be repaired, and Dave in the office is extremely friendly and prompt with estimates and …

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Response from business owner

Thank you for the great review Shannon!

We are so happy to be able to help you out. Andrew and Dave are true assets to our company. We will make sure they get the recognition they deserve!

via Google
Louise
Louise

Very helpful and responsive with my malfunctioning garage door. Helped me replace parts through warranty! Definitely recommend. THANK YOU!

Response from business owner

Hi Louise,

Thank you for the great review and recommendation! We are happy to help!

via Google
Ir Raphael Ajuamungu Tayzon
Ir Raphael Ajuamungu Tayzon

Traded with $1000 in my wallet after seeing so many testimonies and recommendation here on Facebook about Mr. Ethan Payne after mining and trading in my account. I opened my wallet and got a profit of $10,500 in 7 working days made my …

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Pam Philbrook
Pam Philbrook

They did a very professional job, and we’re courteous. Got things done in a timely manner. Answered all my questions and I’m very satisfied.

Response from business owner

Thank you for the great review Pam! We are happy to help!

via Google
Steve Bahr
Steve Bahr

This morning the garage door cable became wrapped around the torque master unit. Door was stuck open. Called PBP in Redmond and they sent JT to my house on his way to another install. He repaired the issue in about 30 minutes. Thank …

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Response from business owner

We are happy we could help. Thanks for the 5-star review.

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Frank Jagodnik
Frank Jagodnik

Joey serviced our garage door yesterday as part of a warranty condition with our newly built home and not only corrected an existing problem but completely inspected the door and added extra details for a stronger and longer lasting door. …

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Response from business owner

Hi Frank,

Thank you for the great 5 star review! Joey is a great asset to our company and we are so happy to hear he did such a great job for you! Thank you so much for your business!

via Google
Annette Dennigmann
Annette Dennigmann

Joey is the absolute model when it comes to customer service. To be honest, we were skeptical when it came to PBP because it took awhile for them to fix our garage door. But Joey changed our mind. He was knowledgeable, on time. And so very …

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Response from business owner

Hi Annette,

Thank you for taking your time to let us know you are happy with the service you received and that we did a good job. So happy that Joey was able to fix your issue!

via Google
Don MacArthur
Don MacArthur

The crew did a great job. In my estimation over and above what I expected.

Response from business owner

Hi Don,

Thank you for taking your time to let us know we did a good job! We appreciate your business.

via Google
Tony Novak
Tony Novak

My wife and I have been getting our one-year inspections done on our house We were having some issues with our garage door, so Lennar arranged for service. Andrew from Performance Buidling Products was here this morning to check out our …

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Response from business owner

Hi Tony,

Thank you for the great review! We are pleased to hear Andrew was a great help to you. He is a true asset to our company! Thank you for your business!

via Google
Gene Abbott
Gene Abbott

Dave and the team of installers were knowledgeable and efficient, explained the steps of the install all the way through. Cleaned up inside the garage, and explained the garage opening controls! I have no doubt I will recommend this …

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Response from business owner

Hi Gene,

Thank you for the great 5 star review! We are happy to hear that Dave and our installers were able to get you set up with your garage door. Thank you for you recommendations and for being a great customer!

via Google
patrick guthrie
patrick guthrie

I just wanted to say I was impressed by Justin. He actually listened to my description of the issue and was able to get things addressed – even over the phone. Thank you !

Response from business owner

Hi Patrick,

Thank you for the great review! I'm happy Justin was able to help you with your garage door issues. He is a true asset to our company!

via Google
Mike Gougler
Mike Gougler

Professional, quick, courteous. Highly recommendable!

Response from business owner

Hi Mike,

Thank you for the great review! We appreciate your business!

via Google
David Engstrom
David Engstrom

Fast installation of my OEM operation spring after it had blown apart. The installer was quick to install the new one, realizing my tracks weren’t properly aligned he realigned them and switched out my OEM sensors for new ones…all for the …

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Response from business owner

Hi David,

Thank you for the wonderful review!

via Google
Dan Xu
Dan Xu

excellent service, quick install!

Response from business owner

Thank you for the great review Dan!

via Google
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Joeann Hall Crafton
Joeann Hall Crafton

We have used this company for our garage doors and fireplaces, we HIGHLY RECOMMEND PBP!!!

Response from business owner

Thank you for the great review Joeann!

via Google
David Mukendi Masby
David Mukendi Masby

Good work deserves a good recommendation I saw testimonies from several people on this page talking about Mrs. Clarice Haynes and I also decided to give it a try if I would share mine also. I made an investment of $500 with her and got $…

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Linda Wilson
Linda Wilson

My service technician was fast, efficient and very very knowledgeable. He made sure everything worked and gave me added information about my battery backup if my power goes out. The receptionist was fantastic as was Tony in service. He …

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Response from business owner

Thank you Linda for the great review!

via Google
Ghost Writer
Ghost Writer

Great job as usual. I’ve been a customer for 10 years. As a general contractor since 1992, I use only the best contractors.

Response from business owner

Thanks! We appreciate the awesome review!

via Google
Nathan Calkins
Nathan Calkins

Great experience and easy to work with.

Response from business owner

Hi Nathan!

Thank you for taking your time to leave a great review! We appreciate your business!

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Dan Harris
Dan Harris

The technician who performed the repairs was very competent, efficient and refreshingly honest. Thank you

Response from business owner

Thank you for the great review Dan!

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Summerfest70
Summerfest70

They could have cleaned the windows in the garage door.

The workers arrived at the designated time.

Response from business owner

Hi Summer,

Thank you for your feedback! We appreciate your business!

via Google
Dan Barrett
Dan Barrett

Both crew's were very professional and knowledgeable. Got the work done in a timely manner. Would highly recommend. Thank you for your the great job you and your team did.

Response from business owner

Hi Dan,

Thank you for taking the time to leave an awesome review! Glad we were able to get your garage door spring replaced and get you back up and running. Have a great day!

via Google
Alexis Zavala
Alexis Zavala

Absolutely recommended this company for garage doors and warranty services, they took care of our needs in no time. Great service and professional staff. They really make us a happy costumers.

Response from business owner

Hi Alexis,

Thank you for the great review. We appreciate you taking your time to let us know we did a good job!

via Google
Ron P
Ron P

Just want to say Thanks again for coming out and efficiently taking care of a tricky chimney leak. Good to find a company I can really depend on.

Rosa C
Rosa C

Would not recommend. They charged us 289.99 for just coming over too see our garage. The service technicians said that they would refund us as they didn't do anything. When we called the office they said they couldn't do that because they …

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Response from business owner

Good Morning, Rosa,

I appreciate you taking your time to bring your experience to my attention. We do have a standard chargeable rate that is due when our technicians are dispatched to a job-site for service/evaluation. The on-site evaluation, we completed, found that you had a broke spring. It is our procedure to apply the evaluation amount you paid to the final invoice to complete the job. You elected to go with a 3rd party instead.

We have been in business since 1992, and pride ourselves on our professionalism, transparency, and quality customer service. I will be reaching out to you this afternoon to see if we can come to a compromise that satisfies your expectations.

via Google
Laurie Hicks
Laurie Hicks

They did a great job putting in my garage door opener

Response from business owner

Hi Laurie,

Thank you for the great review!

via Google
Tony Haider
Tony Haider

The folks at Performance Building Products have always been kind and professional and they even keep your budget in mind. I am a 60 something year old veteran and would highly recommend Performance Building Products. You can’t go wrong …

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Response from business owner

Hi Tony,

Thank you for the great review! We are happy to help!

via Google
Donna Wujek
Donna Wujek

We are grateful to have had an advocate helping us get a “Pandemic era” garage door from Performance! They went the extra mile for us updating us which freight car our door was sitting in with the shipping crisis in America. As soon as they…

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Response from business owner

Hi Donna,

We are so happy we were able to help you with your project! Thank you for taking your time to leave such a wonderful review!

via Google
Bharat Jhaveri
Bharat Jhaveri

Very professional and helpful staff. Fixed my garage opener problem, explaining me the issues and answered my questions and concerns. I would definitely call them again if needed.

Response from business owner

Hi Bharat,

Thank you for the great review! We are happy we could help!

via Google
jay sparks
jay sparks

I’ve needed the services of Performance Building Products two times in the last two years. I have found them to be courteous, professional and highly efficient.

Response from business owner

Hi Jay,

Thank you for the great review!

via Google
Donnie Brown HomePlace Realty Group
Donnie Brown HomePlace Realty Group

Great customer service and very professional.

Response from business owner

Thank you for the wonderful review!

via Google
Terri May
Terri May

Very pleased with their evaluation and will be using your company in the future.

Response from business owner

Thank you Terri for the great review! We look forward to working with you!

via Google
Barbara Mitchell
Barbara Mitchell

The installer was on time and it took him all of 30 minutes to install and program 4 remotes. He was very professional and left the area that he worked in very clean. Thank you!

Response from business owner

Thank you Barbara for the great review! We are happy to help!

via Google
Tree S
Tree S

They're always on time, friendly, helpful and get the job finished without hesitation. Very professional.

Response from business owner

Thank you for the wonderful review!

via Google
Brandon Lockman
Brandon Lockman

Once we got booked, things went smoothly. Installers were in and out super quick and did a fine job.

Response from business owner

Thank you for the great review Brandon!

via Google
Dana
Dana

Fast service Friendly , up front with the cost. Did an excellent job!!!!!

Response from business owner

Thank you for the great review Dana!

via Google
Laurie Van Roekel
Laurie Van Roekel

Awesome to deal with. Very accommodating!

Response from business owner

Hi Laurie,

Thank you for taking your time to let us know we did a good job. It was a pleasure working with you!

via Google